Mari88 Terms and Conditions – Complete Platform Usage Guide

These Terms and Conditions constitute a legally binding agreement between you ("User" or "Member") and mari88 ("Company", "we", or "Platform"). This document applies to all individuals who access, browse, or use any part of the mari88 website or mobile app.

Continued use of our platform following any amendments to these terms will be considered acceptance of the updated terms. We encourage you to review this page periodically to stay informed of the current conditions in effect.

These Terms and Conditions should be read together with the Privacy Policy and Responsible Gaming Policy which together form the entire agreement between you and mari88.

To register and use mari88 services, you must meet all of the following eligibility requirements without exception:

• You at least 18 years of age at the time of registration. mari88 takes the protection of minors from gambling activities seriously.
• You are registering in your own personal capacity and not on behalf of any other individual or entity.
• You are not located in any jurisdiction where use of our services is illegal or prohibited.
• You are not currently on a self-exclusion list or banned by any relevant regulatory body.
• You do not have any other active or previously terminated mari88 account. Each individual is permitted one account only.
• You are not acting as a representative or agent of any illegal gambling syndicate or group.

By registering a mari88 account, you agree to provide truthful, accurate, current, and complete information. You are also responsible for keeping your account information up to date. Information required during registration includes your full name, phone number, active email address, and date of birth.

Each member is only permitted to hold one account only at mari88. Multiple account registrations by the same individual constitute a serious violation of these terms and will result in the closure of all associated accounts and forfeiture of all balances.

You are fully responsible for:

• Keeping your password and account login details confidential.
• Ensuring that no other party has access to your account.
• Notifying us immediately if you suspect any unauthorised access to your account.
• Completing the identity verification (KYC) process when requested by our compliance team.

The KYC process requires you to submit a copy of a valid identification document such as a MyKad, passport, or driving licence. This process is in place to protect your account security and meet our compliance requirements.

Mari88 accepts deposits via multiple verified payment methods including FPX, DuitNow, online bank transfers (Maybank2u, CIMB Clicks, RHB Now), Touch 'n Go eWallet, and other methods displayed on the Deposit ours.

Deposit: All deposits are processed instantly or within a few minutes depending on the chosen method. The minimum deposit amount is as stated on the deposit page. mari88 does not charge any processing fees for deposits.

Withdrawals: Withdrawal requests are processed within 1 to 3 business days. Withdrawals are only permitted to a bank account or e-wallet registered under the same member's name. Withdrawals to third-party accounts are not allowed under any circumstances.

• The minimum withdrawal amount is as specified and displayed on the platform.
• Mari88 reserves the right to request additional verification before approving any withdrawal that exceeds a specified limit.
• Any withdrawal suspected to be related to money laundering or fraud will be placed on hold pending investigation.
• Deposited funds must be wagered at least once before the first withdrawal can be made.

All bets placed on mari88 are subject to the specific game rules set for each game type or sports market. Members are responsible for understanding the rules of each game before placing a bet.

• Confirmed and accepted bets cannot be cancelled except under specific circumstances defined in the game rules.
• Mari88 reserves the right to void or suspend any bet where there is evidence of fraud, manipulation, or a clear technical error.
• In the event of a technical disruption during gameplay, mari88 will settle bets based on valid server records.
• Odds and betting coefficients are subject to change until a bet is confirmed by the system.
• Betting using methods that abuse the system — including the use of bots, automated software, or group coordination to exploit platform vulnerabilities — is strictly prohibited.

For more information on the specific rules for each game type, please refer to the Wagering, Live Casino and Sports on our platform.

Mari88 offers a variety of bonuses and promotions from time to time. Each bonus is subject to specific conditions stated in the relevant promotion terms. The general conditions that apply to all bonuses are as follows:

• Wagering Requirement (Rollover): Every bonus received carries a wagering requirement that must be fulfilled before wins from that bonus can be withdrawn. This requirement varies by bonus type.
• Validity Period: All bonuses have a set validity period. Bonuses not used within that period will expire automatically.
• One Account Per Bonus: Each promotion may only be claimed once per household, IP address, and device.
• Bonus Abuse Prohibition: Any attempt to abuse the bonus system — including registering multiple accounts solely to claim bonuses — will result in account termination and forfeiture of all associated bonuses and wins.
• Winnings obtained from free spins or bonus credits are subject to wagering requirements before withdrawal is permitted.

Mari88 reserves the right to modify, suspend, or terminate any promotion at any time without prior notice. For the latest information on active promotions, please visit the Promotions ours.

Mari88 is fully committed to the principles of responsible gaming. We believe that online betting should be an enjoyable and controlled form of entertainment — not a source of financial difficulty or emotional stress.

We provide the following self-control tools to all members:

• Deposit Limit: Set daily, weekly, or monthly deposit limits to control your spending.
• Loss Limit: Set a maximum loss limit for a defined period.
• Session Time Limit: Set a daily gameplay time limit to prevent excessive use.
• Temporary Self-Suspension: Suspend your account for a period of 24 hours to 6 months.
• Permanent Self-Exclusion: The option to permanently close your account if needed.

If you or someone you know needs help with a gambling problem, please visit the Responsible Gaming for more information and support resources.

Your personal information is collected, used, and protected in accordance with our Privacy Policy mari88 in detail. We use 256-bit SSL encryption technology to protect all data transmitted between your device and our servers.

By using our platform, you agree that mari88 may:

• Collecting and processing your personal information for account management, legal compliance, and service improvement purposes.
• Share your information with relevant authorities when required by law or court order.
• Using cookies and similar tracking technologies to enhance the user experience on our platform.
• Sending you marketing communications via email or in-app notifications, with the option to unsubscribe at any time.

Mari88 reserves the right to suspend or terminate any member account at any time and without prior notice if:

• The member is found to have violated any terms and conditions stated in this document.
• There is suspected or confirmed fraudulent activity, money laundering, or other illegal activity associated with the account.
• The member provided false or misleading information during registration or the KYC process.
• The member registered multiple accounts or abused the bonus or promotions system.
• The member is found to have used automated software, bots, or other unauthorised methods to gain an unfair advantage.

Members may also close their own account at any time by contacting our customer support team. Valid balances will be returned after identity verification is completed, provided no related terms have been violated.

To the extent permitted by applicable law, mari88 shall not be liable for any direct, indirect, consequential, special, or punitive losses arising from the use of or inability to use our platform.

• Mari88 makes no guarantee that the platform will always be available without interruption or errors.
• We are not liable for losses arising from internet disruptions, user device failures, or factors beyond our reasonable control.
• Any betting outcome generated by a certified Random Number Generator (RNG) is final and cannot be disputed.
• Our maximum liability to any member under any circumstances is limited to the amount deposited by that member in the preceding 12 months.

Mari88 reserves the right to modify, add, or remove any part of these Terms and Conditions at any time at our sole discretion. Any changes take effect immediately upon publication on this page.

We will endeavour to notify members of significant changes via in-platform notifications or their registered email. However, it remains your responsibility to check this page periodically. Continued use of the platform after changes are published constitutes acceptance of the amended terms.

The current version of these Terms and Conditions will always be displayed at the top of this document along with the date of the last update.

If you have any questions, concerns, or complaints regarding these Terms and Conditions or any aspect of the mari88 service, our customer support team is available to assist you 24 hours a day, 7 days a week.

You can reach us via:

• Live Chat: Available directly on the mari88 platform or mobile app — response in under 3 minutes.
• Email: [email protected] — we aim to respond within 24 business hours.
• FAQ: Visit the page FAQ for answers to the most frequently asked questions.

For official complaints, please submit full details via email so that a written record can be maintained for more effective follow-up.